Chevrolet warranty

Every single Chevrolet is produced to the highest quality standards and with the greatest possible care.

However, if you discover defects in materials or damage due to poor workmanship, your entire vehicle is covered by our limited, non-deductible warranty for three (3) years or up to a maximum mileage of 100,000 km, whichever comes first.

If the owner of the vehicle changes, the warranty service will be automatically transferred during the valid warranty period.

Which components are covered by the guarantee?

Your authorized Chevrolet repair facility will, at its option and at no charge to the vehicle owner, repair or replace any genuine parts found to be defective in materials or workmanship within the specified warranty period.

The corrosion warranty for rust through is limited to six years, regardless of mileage.

Rusting means a complete rusting through of the metal such as: B. a hole in a body panel. Cosmetic or superficial corrosion (e.g. from stone chips or scratches in the paint) will not be repaired under this warranty. Defects in the vehicle’s exhaust system are expressly excluded from this warranty. This guarantee remains valid subject to the following conditions.

The vehicle owner must ensure the following; The corrosion test protection described in this booklet must be performed by an authorized Chevrolet repair facility. All related warranty claims must be accompanied by proof of the annual body inspection being carried out. To do this, the authorized Chevrolet workshop must complete the appropriate section in this booklet at the time the test is carried out. If the vehicle owner is informed by the Chevrolet authorized workshop of paint damage or damage to the body protection, he must have it repaired immediately by an authorized Chevrolet workshop at his own expense.

This warranty is valid for three years regardless of mileage and covers damage to the paintwork that occurs during normal use or due to defects in materials or workmanship.

Chevrolet is pleased to offer you complimentary membership to the Roadside Assistance Program for a period of three (3) years, available 24/7 to provide you with worry-free, safe driving lessons. For further details, please refer to the manual or contact your dealer.

What is not covered by the warranty?

Repair or replacement of components that are not due to defects in materials or workmanship on the part of the manufacturer, but are due to (i) an accident, (ii) misuse, (iii) inadequate maintenance, (iv) improperly carried out repairs or incorrectly installed replacement parts by anyone other than a Chevrolet authorized repairer, (v) replacement or accessories that do not conform to the manufacturer’s specifications, (vi) the use of fuel other than that specified for your Chevrolet, (vii) changes resulting from modifications or additions to the vehicle or (viii) environmental influences such as precipitation, salt, hail, storm, lightning, flood, etc.

Regular maintenance and servicing of the vehicle as part of the maintenance plan is the responsibility of the owner of the vehicle and cannot be included in our warranty.

For more information, please refer to the Warranty Manual under the “What components are covered by the warranty?” or “What is not covered by the warranty?” sections.

Your dealer and Chevrolet care that you are a satisfied customer. Any problems that arise during the sale or use of the vehicle are usually resolved by your dealer’s sales or service department. Occasionally, despite the best efforts of everyone involved, misunderstandings can occur. If your problem has not been resolved to your complete satisfaction, you should take the following steps:


1. Discuss the problem with a member of your dealer’s management or customer service center. The problems can usually be solved quickly at this level. If you have already discussed the issue with the sales or service manager, contact the dealership owner or manager.


2. If your problem cannot be resolved by the dealer or customer service center management, please contact the

Chevrolet Customer Assistance Center
PO Box 1062
16425 Kista

Have the following information ready:

  • Your name, address and telephone number.
  • The VIN of your vehicle. (You can find this in the vehicle documents, on the inside front cover of your manual or on the label at the top of the dashboard that you can see through the windshield.)
  • Name and address of your dealer.
  • Date of handover and current mileage of your vehicle.
  • A detailed description of your problem/question.

If you have questions for the Customer Assistance Center, please note that your problem or request for assistance will likely be handled on-site, with equipment, and by your authorized repair facility’s staff. That’s why we recommend following the steps above in the order listed if you need assistance.